Assured Money Solutions Announce Glowing Customer Feedback
Here at Assured Money Solutions, the opinion of our valued customers means everything to us. With this in mind, we are continually seeking ways to improve the service we deliver to you, and this includes carrying out independently audited research questionnaires to understand where we are succeeding and areas where we can improve further. Whilst we love to hear about positive experiences that our customers have had when taking advantage of our debt management services, it is also important to consider the things we need to improve upon in order to offer you a truly unbeatable service.
We have recently received the results of a customer questionnaire which we conducted, and we are delighted to announce that we are continuing to meet, and in some cases exceed, the expectations of our customers.
When asked how good we were at delivering certain advice and guidance:
• 91.3% said we were quite or very good at providing clear advice about what to expect next.
• 85.7% said we were quite or very good at providing advice and support to help them stay on track with their debt management plan.
• 82.2% said we were quite or very good at keeping them regularly updated with regards to any changes to their situation.
• 94.7% said we were easily contactable when they required assistance.
What’s more, when you seek the assistance of our advisors here at Assured Money Solutions, you can be confident that we will make every effort to understand your situation in order to determine which solution would be most beneficial for you; whether that be debt management, IVAs or filing for bankruptcy and 91% of the customers asked said that we were quite or very good at explaining the range of solutions available to them.
Whilst we have received numerous glowing testimonials, one in particular describes the ethos of our company perfectly: ‘They’ve been really good to us, listened and not judged us, really helpful and accommodating. They listened to what we wanted and it’s gone more smoothly than I ever thought it would.’
So, if you are looking for a team of ‘very friendly, reassuring and very approachable’ specialists to assist you with your debt management requirements, don’t hesitate to contact us here at Assured Money Solutions today.
Tags: debt management
